Your Rights

Equality Act

You have rights as a visually impaired person. The main law that protects you is the Equality Act 2010 that incorporated the previous Disability Discrimination Act. The following is a link to a guide on the Equality Act Equality Act

The following is also a useful link from national Citizens Advice Reasonable Adjustments

If you feel you have been the victim of discrimination the following link may help EASS

Accessible information

All banks, utility companies and other providers must send your information in the format that you need such as large print, audio and electronic or online. This is a requirement under the Equality Act 2010. For NHS and Social Care  services there is a specific standard. The following is a link to a simple summary of what you can expect from the Standard  Guide to Accessible Information Standard

We can also help in making sure you get information in an appropriate format. Ask about the NHS Nutshell Card